Frequently Asked Questions
To answer some of the most commonly asked questions I receive, I thought I would put together this little FAQ post to put everything in one place for you!
Do you accept custom orders?
Yes, creating custom orders is one of my very favorite things to do as an artist! Just send me an email at email@example.com and I will be quite happy to assist you in making your idea a reality!
Can I personalize my order?
Absolutely! You can add a personalized leather label, hand-stamped by me, to almost any one of my products for just 3€ extra! Choose a name, monogram, date, word, etc. of your choice to create an extra-special gift! Choose "Personalized" at checkout.
How can I keep the lighter-colored fabrics looking clean?
All of my products are sprayed with Imprägnol/Scotchguard fabric and leather protector, which helps protect your product against stains and liquids.I recommend spraying again, as needed, just like you would with shoes.
Can I put it through the wash?
For muslin grocery bags, hair accessories, yoga eye pillows and dog bandanna's, yes. As for the rest, I recommend spot cleaning because of the leather label.
Dip a soft cloth into a mild liquid soap mixed with warm water, squeeze out excess liquid, and blot away grime. Rinse the cloth under running water to remove suds, then wring well; use it to wipe the soap off your bag. Finally, with a clean, absorbent cloth (like a dishtowel), buff leather or blot fabric dry.
For more care information, read more here.
I hope this post was helpful to those of you considering your first purchase or those who currently own my products. :) Please message me in the comments with any additional questions you might have!